You Speak, TEG Listens!

Our top priority at The Employer Group is to achieve excellence in Customer Service. When our clients speak, we listen! We recently conducted a Customer Satisfaction Survey on a sample of our clients, and in order to better serve you we have made these recent changes:

• New Expanded Business Hours

Monday-Thursday 7:30 am – 5:30 pm CST

Friday – 7:30 am – 3:00 pm CST

• Added an additional fax line to ensure successful delivery of time sensitive documents

• More efficient computer technology to deliver services to customers in the most timely manner

• New in-house IT staff person to ensure faster response to IT issues

• New telephone system with more sophisticated call routing capabilities. You will always speak with a live person during regular business hours.

• Instituted quality control measures to ensure accurate processing of payroll

• Our Latest News! We now have an outdoor Customer Drop Box for an added convenience for local clients

We thank you, our clients, for participating in our Customer Satisfaction Surveys, which keeps our finger on the pulse of your needs. We encourage you to provide feedback to us at any time. You may e-mail us and please watch for future Customer Satisfaction Surveys.